Delivery

We aim to dispatch all orders within 2 working days.

All shipping is by Royal Mail, larger parcels 45 x 40 x 20cm will be sent by a parcel service.

If you return an item for exchange, if it is in stock we will dispatch your exchange the next day. Please feel free to contact us for further information.

Delivery is FREE on orders £50 and above and £3.50 for anything below. This excludes suitcase orders, there is a £10 charge on suitcases. Please select this option at checkout 

Please allow 3-5 working days for delivery.

Returns

If for any reason you are not satisfied with your purchase, please do not hesitate to return it at your own cost, in it's original packaging with tags within 7 days from the day after receiving the goods.

We recommend you obtain proof of postage as we cannot accept liability for parcels lost in transit.

In respect of faulty goods, the cost of returning the goods will be refunded.

All returns/exchanges should be sent to:

Reids of Milngavie
15 Main Street
Milngavie
G62 6BJ
Glasgow

When returning goods please enclose a reason for the return, a copy of the receipt, your name, daytime phone number and email.

No refund or replacement made in relation to the goods returned will be made until they are back in our possession.

If you would like to check the status of your return or exchange please contact hello@reidsofmilngavie.co.uk

Debit/credit card refunds will be placed on the card used for the original purchase. We will refund shipping charges only if the item is faulty or we have sent the wrong item.